AC Jets LLC – Charter Broker Agreement

STANDARD TERMS & CONDITIONS

1. Engagement

Client (hereinafter referred to as “Client” or “you”) engages AC Jets LLC, a charter broker organized under the laws of the State of New York (“AC Jets”), to act solely as its broker in arranging private air charter services as described in the applicable Charter Itinerary.

All flights arranged by AC Jets are operated by independent third-party air carriers holding valid Part 135 Air Carrier Certificates issued by the Federal Aviation Administration (FAA), or foreign equivalents.

AC Jets does not own or operate aircraft and acts solely as an intermediary between Client and certified air carriers.

2. Reservations & Cancellations

a. All flight requests are subject to acceptance by AC Jets. A Charter Itinerary will be issued confirming aircraft type, routing, estimated cost, and any special requests. Acceptance of the Itinerary and these Terms & Conditions must be confirmed in writing by the Client before flight arrangements are finalized.

b. Cancellations made within two (2) calendar days of departure for domestic flights, or within three (3) calendar days for international flights, are subject to up to 100% of the quoted charter price.

Cancellations within seven (7) days of designated Peak Travel Periods (as defined below) are non-refundable. Any change to itinerary, date, passenger count, or aircraft type may be treated as a cancellation and incur applicable fees.

A “no-show” is considered a full cancellation and will be charged at 100% of the trip cost.

Costs incurred for aircraft positioning, partial itinerary completion, or carrier penalties may also apply.

All one-way flights are non-cancelable and non-refundable once confirmed.

c. Flights canceled more than two (2) calendar days prior to domestic departure or more than three (3) calendar days prior to international departure will not incur a cancellation fee, except for actual expenses or deposits already committed to the operator on the Client’s behalf.

d. Peak Travel Periods include: New Year’s Day, Presidents’ Day, Easter Sunday, Passover, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and Super Bowl weekend, including the four days before and two days after each holiday.

3. Price Quotes

All price estimates are based on the information provided at the time of booking and are subject to the following:

a. Domestic flights may be subject to the federal excise tax and segment fees. International flights may be subject to U.S. departure and foreign entry taxes. These taxes will be added to the final invoice.

b. Quoted costs are estimates and may vary based on actual expenses incurred, including but not limited to: fuel surcharges, flight permits, landing fees, catering, deicing, ground transportation, Wi-Fi usage, and crew overnight costs.

c. Any Client-requested deviation or delay from the confirmed itinerary may result in additional charges. Client agrees to pay any such adjustments.

4. Payment Terms

Client agrees to pay all amounts set forth in the Charter Itinerary, including any additional charges described above.

Payment in full is required prior to flight departure, unless otherwise approved in writing by AC Jets.

By providing credit card details, Client authorizes AC Jets to charge the card for any outstanding amounts due after the flight, including post-flight charges or incidentals.

Balances unpaid beyond 30 days from invoice date are subject to a 1% per month late fee (or the maximum rate permitted by law), plus reasonable collection costs and attorney’s fees.

5. Acknowledgment of Operations

Client acknowledges that AC Jets LLC acts solely as a charter broker and does not operate aircraft or provide transportation.

All operational control, regulatory compliance, safety oversight, and flight decisions rest exclusively with the licensed air carrier and its crew.

AC Jets assumes no responsibility for carrier performance, delays, cancellations, or operational decisions.

6. Safety of Operation

Safety determinations, including flight delays, diversions, or cancellations, are at the sole discretion of the operating carrier’s pilot-in-command or flight operations personnel.

Client agrees that AC Jets is not responsible for such decisions and holds AC Jets harmless from any loss or inconvenience arising from them.

7. Force Majeure

AC Jets shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to: weather conditions, mechanical issues, strikes, government regulations, war, terrorism, pandemics, or acts of God.

8. Liability & Damages

a. Neither AC Jets nor the air carrier shall be liable for indirect, incidental, or consequential damages, including loss of business or profits, due to any delay, cancellation, or service disruption.

b. Client assumes all risk related to travel schedules, business arrangements, and connecting flights.

c. Client shall not transport hazardous materials, illegal substances, or cargo that may endanger the aircraft or passengers.

d. Client agrees to indemnify and hold harmless AC Jets LLC and its affiliates, officers, employees, and agents from any loss, claim, or expense (including attorney’s fees) arising from the actions or negligence of Client, its passengers, or guests.

e. Client is responsible for any damage to the aircraft caused by Client or its passengers, excluding normal wear and tear.

9. Regulations

This Agreement and all charter arrangements are subject to all applicable laws and FAA regulations (14 CFR Part 135), and to any other government rules or certifications in effect at the time of flight.

10. Termination

In the event of Client default or breach, AC Jets may suspend or cancel any remaining services. Client remains liable for all amounts due and any collection costs incurred by AC Jets.

11. Exclusions & Omissions

AC Jets shall not be liable for any typographical, clerical, or informational errors on its website or in materials provided by third-party carriers. Any omission does not alter or invalidate the intent of this Agreement.

12. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.

Any dispute arising hereunder shall be resolved in the state or federal courts located in New York County, New York.

13. Severability

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

This document, together with the accompanying Charter Itinerary, constitutes the entire agreement between AC Jets and the Client.
No modification or waiver shall be valid unless in writing and signed by both parties.

15. Attorney’s Fees

In any dispute arising from this Agreement, the prevailing party shall be entitled to recover reasonable attorney’s fees and legal costs.

16. Waiver

Failure by either party to enforce any provision of this Agreement shall not be deemed a waiver of such right or any other rights under this Agreement.

17. Counterparts

This Agreement may be executed electronically and in counterparts, each of which shall be considered an original and binding upon both parties.